.sx-inbox{--sx-chat-bg: var(--wa-chat-bg, #efeae2);--sx-chat-pattern: url(/dashboard/inbox/assets/chat-doodles-DvFrds42.svg);--sx-in: var(--wa-in, #fff);--sx-out: var(--wa-out, #d9fdd3);--sx-ai: var(--wa-ai, #e9edff);--sx-ai-border: var(--wa-ai-border, #a7baff);--sx-meta: var(--wa-meta, #667781);--sx-shadow: var(--wa-bubble-shadow, 0 1px .5px rgb(11 20 26 / .13));display:grid;grid-template-columns:minmax(300px,380px) minmax(0,1fr);gap:16px;height:calc(100dvh - 112px);min-height:420px;font-family:var(--font-display, system-ui, sans-serif);color:var(--text, #1c1a16)}.sx-inbox *,.sx-inbox *:before,.sx-inbox *:after{box-sizing:border-box}.sx-inbox button{font:inherit;color:inherit}.sx-inbox :focus-visible{outline:2px solid var(--focus, #3a46cc);outline-offset:2px}.sx-btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;min-height:44px;padding:0 14px;border-radius:10px;border:1px solid transparent;background:var(--fill-secondary, rgb(118 118 128 / .12));color:var(--text);cursor:pointer;font-size:14px;font-weight:600;white-space:nowrap}.sx-btn:disabled{opacity:.55;cursor:default}.sx-btn.primary{background:var(--accent, #4e61f6);color:var(--accent-fg, #fff)}@media(hover:hover)and (pointer:fine){.sx-btn.primary:hover:not(:disabled){background:var(--accent-hover, #404de1)}}.sx-btn.secondary{background:var(--surface, #fff);border-color:var(--border, #e7e3da)}@media(hover:hover)and (pointer:fine){.sx-btn.secondary:hover:not(:disabled){background:var(--surface-sunken, #f5f3ee)}}.sx-btn.small{min-height:36px;padding:0 10px;font-size:13.5px}.sx-btn.icon{width:44px;min-width:44px;padding:0;border-radius:50%;background:transparent}@media(hover:hover)and (pointer:fine){.sx-btn.icon:hover:not(:disabled){background:var(--fill-tertiary, rgb(118 118 128 / .08))}}.sx-btn.icon.small{width:32px;min-width:32px;min-height:32px}.sx-btn-short{display:none}.sx-link{background:none;border:0;color:var(--accent-text, #3a46cc);text-decoration:underline;cursor:pointer;padding:0}.sx-select{min-height:36px;padding:0 8px;border-radius:999px;border:1px solid var(--border-strong, #8c8678);background:color-mix(in srgb,var(--text) 4%,transparent);color:var(--text-muted, #5d594f);font:inherit;font-size:13px;max-width:100%}.sx-select.wide{border-radius:10px;width:100%}.sx-inbox .sx-select{appearance:none;-webkit-appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%235d594f' stroke-width='2.5' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='M6 9l6 6 6-6'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 10px center;background-size:12px;padding-right:30px}.sx-count{margin-left:4px;font-weight:600;opacity:.75;font-size:.85em}.sx-list{display:flex;flex-direction:column;min-height:0;background:var(--surface, #fff);border:1px solid var(--border, #e7e3da);border-radius:var(--radius-lg, 16px);overflow:hidden}.sx-list[hidden]{display:none}.sx-list-head{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:12px 14px 8px}.sx-list-head h2{margin:0;font-size:18px;font-weight:700}.sx-seg{display:flex;gap:4px;margin:0 12px 8px;padding:3px;background:var(--surface-sunken, #f5f3ee);border-radius:10px}.sx-seg-btn{flex:1 1 0;display:inline-flex;align-items:center;justify-content:center;gap:4px;min-height:36px;border:0;border-radius:8px;background:transparent;color:var(--text-muted);font-size:13.5px;font-weight:600;cursor:pointer}.sx-seg-btn.active{background:var(--surface, #fff);color:var(--text);box-shadow:var(--elev-sm)}.sx-chips{display:flex;gap:6px;flex-wrap:wrap;margin:0 12px 8px}.sx-chip{display:inline-flex;align-items:center;gap:4px;min-height:32px;padding:0 10px;border-radius:999px;border:1px solid var(--border, #e7e3da);background:var(--surface, #fff);font-size:13px;color:var(--text-muted);cursor:pointer}.sx-chip.active{border-color:var(--accent-border, #a7baff);background:var(--accent-soft, #f4f6ff);color:var(--accent-text, #3a46cc)}.sx-chip.chan-whatsapp.active{color:var(--brand-whatsapp-fg, #1a7f45)}.sx-chip.chan-instagram.active{color:var(--brand-instagram-fg, #c1356f)}.sx-chip.chan-messenger.active{color:var(--brand-messenger-fg, #0866d6)}.sx-toolbar{display:flex;align-items:center;gap:8px;margin:0 12px 8px;min-width:0}.sx-search{position:relative;flex:1 1 auto;min-width:0;display:flex;align-items:center;height:44px;border-radius:12px;background:var(--surface-sunken, #f5f3ee);color:var(--text-muted)}.sx-search:focus-within{box-shadow:inset 0 0 0 2px var(--focus, #3a46cc)}.sx-search-ico{position:absolute;left:12px;top:50%;translate:0 -50%;pointer-events:none}.sx-inbox .sx-search input{flex:1 1 auto;width:100%;min-width:0;height:44px;margin:0;padding:0 12px 0 40px!important;border:0!important;border-radius:12px!important;background:transparent!important;box-shadow:none!important;font:inherit;font-size:16px!important;transition:none!important;line-height:44px;color:var(--text);outline:none;-webkit-appearance:none;appearance:none}.sx-inbox .sx-search.has-value input{padding-right:42px!important}.sx-inbox .sx-search input::-webkit-search-cancel-button,.sx-inbox .sx-search input::-webkit-search-decoration{-webkit-appearance:none;appearance:none}.sx-inbox .sx-search input::placeholder{color:var(--text-muted, #5d594f);opacity:1}.sx-search-clear{position:absolute;right:2px;top:2px;width:40px;height:40px;display:inline-flex;align-items:center;justify-content:center;border:0;border-radius:10px;background:transparent;color:var(--text-muted);cursor:pointer}@media(hover:hover)and (pointer:fine){.sx-search-clear:hover{background:var(--fill-tertiary, rgb(118 118 128 / .08))}}.sx-sort{position:relative;flex:0 0 44px}.sx-sort-btn{position:relative;border-radius:12px;background:var(--surface-sunken, #f5f3ee);color:var(--text-muted)}.sx-sort-btn[aria-expanded=true],.sx-sort-btn.custom{color:var(--accent-text, #3a46cc)}.sx-sort-dot{position:absolute;top:8px;right:8px;width:8px;height:8px;border-radius:50%;background:var(--accent, #4e61f6);box-shadow:0 0 0 2px var(--surface-sunken, #f5f3ee)}.sx-sort-pop{position:absolute;right:0;top:calc(100% + 6px);z-index:20;min-width:240px;padding:8px;border-radius:12px;background:var(--surface, #fff);border:1px solid var(--border, #e7e3da);box-shadow:var(--elev-md, 0 8px 24px rgb(0 0 0 / .12))}.sx-sort-pop[hidden]{display:none}.sx-sort-title{display:block;padding:4px 8px 6px;font-size:12px;font-weight:700;letter-spacing:.04em;text-transform:uppercase;color:var(--text-subtle, #8c8678)}.sx-sort-opts{display:flex;flex-direction:column}.sx-sort-opt{display:flex;align-items:center;gap:8px;min-height:44px;padding:0 8px;border:0;border-radius:8px;background:transparent;text-align:left;font-size:14px;color:var(--text);cursor:pointer}@media(hover:hover)and (pointer:fine){.sx-sort-opt:hover{background:var(--surface-sunken, #f5f3ee)}}.sx-sort-opt.on{color:var(--accent-text, #3a46cc);font-weight:600}.sx-sort-check{width:16px;display:inline-flex;justify-content:center}.sx-sort-field{display:block;margin-top:6px;padding-top:6px;border-top:1px solid var(--border, #e7e3da)}.sx-sort-field .sx-select{min-height:44px;font-size:16px}.sx-tabs{display:flex;gap:6px;flex-wrap:wrap;align-items:center;margin:0 0 8px;padding:2px 12px 4px}.sx-tabs::-webkit-scrollbar{display:none}.sx-tab{flex:0 0 auto;display:inline-flex;align-items:center;gap:6px;min-height:36px;white-space:nowrap;padding:0 10px;border-radius:999px;border:1px solid var(--border, #e7e3da);background:var(--surface, #fff);color:var(--text-muted);font-size:13px;cursor:pointer}.sx-tab.active{border-color:var(--accent-border);background:var(--accent-soft);color:var(--accent-text)}.sx-dot{width:7px;height:7px;border-radius:50%;background:var(--border-strong)}.sx-dot.all{display:none}.sx-dot.unread,.sx-dot.mine{background:var(--accent, #4e61f6)}.sx-dot.client{background:var(--warning-fill, #ffaa00)}.sx-dot.ai{background:var(--info, #006ab5)}.sx-dot.human{background:var(--success, #308242)}.sx-rows{flex:1 1 auto;min-height:0;overflow-y:auto;border-top:1px solid var(--border)}.sx-section{padding:8px 14px 4px;font-size:12px;font-weight:700;letter-spacing:.04em;text-transform:uppercase;color:var(--text-subtle)}.sx-row{display:flex;gap:10px;padding:10px 14px;border-bottom:1px solid var(--border);cursor:pointer}@media(hover:hover)and (pointer:fine){.sx-row:hover{background:var(--sx-chat-bg)}}.sx-row.active{background:var(--fill-secondary)}.sx-row.unread .sx-row-name,.sx-row.unread .sx-row-preview{font-weight:700;color:var(--text)}.sx-row-info{flex:1 1 auto;min-width:0}.sx-row-top{display:flex;align-items:center;gap:8px}.sx-row-name{flex:1 1 auto;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:16px;font-weight:600}.sx-row-time{font-size:13px;color:var(--sx-meta);flex:0 0 auto}.sx-unread{flex:0 0 auto;min-width:20px;height:20px;padding:0 6px;border-radius:999px;background:var(--accent-text, #3a46cc);color:#fff;font-size:11.5px;font-weight:700;line-height:20px;text-align:center}.sx-row-agenda{font-size:12.5px;color:var(--text-subtle)}.sx-row-preview{margin-top:2px;font-size:14.5px;color:var(--sx-meta);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.sx-row-who{color:var(--text-muted)}.sx-row-pills{display:flex;flex-wrap:wrap;gap:4px 6px;margin-top:4px;align-items:center}.sx-row-pills:empty{display:none}.sx-pill{display:inline-flex;align-items:center;gap:4px;max-width:100%;padding:1px 7px;border-radius:999px;border:1px solid var(--border);font-size:11.5px;line-height:1.5;color:var(--text-muted);background:var(--surface)}.sx-pill.wait{color:var(--danger-text, #a9302d);border-color:color-mix(in srgb,var(--danger) 45%,transparent);background:color-mix(in srgb,var(--danger) 10%,transparent)}.sx-pill.att-ia{color:var(--accent-text);border-color:var(--accent-border);background:var(--accent-soft)}.sx-pill.att-ia_respondendo{color:var(--info-text);border-color:var(--info-border);background:var(--info-soft)}.sx-pill.att-humano{color:var(--success-text);border-color:var(--success-border);background:var(--success-soft)}.sx-pill.att-pausada{color:var(--warning-text);border-color:var(--warning-border);background:var(--warning-soft)}.sx-pill.att-desligada{color:var(--text-subtle)}.sx-pill.people{color:var(--accent-text)}.sx-pill.chan-instagram{color:#a3245b;border-color:#f3b6cf;background:#fdeef4}.sx-pill.chan-messenger{color:#0757b8;border-color:#b3d1f7;background:#e8f1fe}.sx-pill.chan-wa{color:#146637;border-color:#b5e0c5;background:#e9f7ee}.sx-pill.chan-wa.removed{text-decoration:line-through}.sx-pill-page{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:120px}.sx-att-short{display:none}.sx-att-dot{width:7px;height:7px;border-radius:50%;background:currentColor;animation:sx-pulse 1.2s ease-in-out infinite}@keyframes sx-pulse{0%,to{opacity:.35}50%{opacity:1}}.sx-label-dots{display:inline-flex;gap:3px}.sx-label-dot{width:8px;height:8px;border-radius:50%}.sx-avatar-wrap{position:relative;flex:0 0 auto}.sx-avatar{position:relative;width:44px;height:44px;border-radius:50%;display:grid;place-items:center;color:#fff;font-weight:700;font-size:15px;overflow:hidden}.sx-avatar-wrap.lg .sx-avatar{width:40px;height:40px}.sx-avatar-img{position:absolute;inset:0;width:100%;height:100%;object-fit:cover}.sx-chan-badge{position:absolute;right:-3px;bottom:-3px;width:20px;height:20px;border-radius:50%;display:grid;place-items:center;color:#fff;background:var(--text-subtle);box-shadow:0 0 0 2px var(--surface)}.sx-chan-badge.lg{width:24px;height:24px}.sx-chan-badge.instagram{background:linear-gradient(45deg,#f09433,#dc2743,#bc1888)}.sx-chan-badge.messenger{background:#0866d6}.sx-chan-badge.whatsapp{background:#1a7f45}.sx-more{padding:12px;text-align:center;font-size:13px;color:var(--text-subtle)}.sx-notice{margin:8px 12px;padding:8px 12px;border-radius:10px;background:var(--danger-soft);color:var(--danger-text);font-size:13.5px}.sx-empty{display:flex;flex-direction:column;align-items:center;gap:8px;padding:32px 16px;text-align:center;color:var(--text-muted)}.sx-empty p{margin:0;font-size:14px}.sx-empty-line{padding:24px 16px;text-align:center;color:var(--text-subtle);font-size:14px}.sx-skel-row{display:flex;gap:10px;padding:12px 14px}.sx-skel-av{width:44px;height:44px;border-radius:50%;background:var(--surface-sunken)}.sx-skel-lines{flex:1;display:flex;flex-direction:column;gap:8px;justify-content:center}.sx-skel-lines span{height:12px;border-radius:6px;background:var(--surface-sunken)}.sx-skel-lines span:last-child{width:60%}.sx-view{display:flex;flex-direction:column;min-height:0;min-width:0;background:var(--surface, #fff);border:1px solid var(--border);border-radius:var(--radius-lg, 16px);overflow:hidden auto;container-type:inline-size;container-name:view}@container view (max-width: 560px){.sx-view-actions .sx-btn-long{display:none}.sx-view-actions .sx-btn.small{width:44px;min-width:44px;padding:0;border-radius:50%}}.sx-view-head{display:flex;align-items:center;gap:10px;padding:8px 12px;border-bottom:1px solid var(--border)}.sx-view-head .back{display:none}.sx-view-title{flex:1 1 auto;min-width:0}.sx-view-title h1{margin:0;font-size:17px;font-weight:700;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.sx-view-agenda{font-size:12.5px;color:var(--text-subtle);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.sx-view-chips{display:flex;gap:6px;flex-wrap:wrap;margin-top:2px}.sx-view-chips:empty{display:none}.sx-view-actions{display:flex;gap:6px;flex:0 0 auto}.sx-window{display:inline-flex;align-items:center;padding:2px 8px;border-radius:999px;font-size:12px;color:var(--text-muted);border:1px solid var(--border-strong);background:color-mix(in srgb,var(--text) 4%,transparent)}.sx-window.warn{color:var(--warning-text, #8a4b00);border-color:var(--warning-border, #f0c36d);background:var(--warning-soft, #fff4e0);font-weight:600}.sx-window.closed{color:var(--danger-text);border-color:color-mix(in srgb,var(--danger) 45%,transparent);background:color-mix(in srgb,var(--danger) 10%,transparent);font-weight:600}.sx-view-empty{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:8px;padding:32px;text-align:center;color:var(--text-muted);background:var(--sx-chat-bg)}.sx-view-empty p{margin:0}.sx-att-bar{--att-color: var(--accent-text);display:flex;flex-wrap:wrap;align-items:center;gap:8px 14px;margin:8px 12px 0;padding:8px 8px 8px 14px;border-radius:12px;background:color-mix(in srgb,var(--att-color) 8%,var(--surface));border:1px solid color-mix(in srgb,var(--att-color) 30%,transparent)}.sx-att-bar.att-humano{--att-color: var(--success-text)}.sx-att-bar.att-pausada{--att-color: var(--warning-text)}.sx-att-bar.att-desligada{--att-color: var(--text-subtle)}.sx-att-bar.att-ia_respondendo{--att-color: var(--info-text)}.sx-att-state{display:inline-flex;align-items:center;gap:8px;flex:1 1 auto;min-width:0;color:var(--att-color)}.sx-att-text{display:flex;flex-wrap:wrap;gap:0 6px;min-width:0}.sx-att-label{font-weight:700;font-size:14px}.sx-att-sub{font-size:13px;color:var(--text-muted)}.sx-att-sub:before{content:"· "}.sx-att-actions{position:relative;display:flex;align-items:center;gap:6px;flex:0 0 auto}.sx-att-actions .sx-btn:not(.icon){min-height:36px;font-size:13.5px}.sx-att-with{font-size:13.5px;color:var(--text-muted)}.sx-att-menu{display:none;position:absolute;right:0;top:calc(100% + 6px);z-index:20;min-width:200px;padding:8px;border-radius:12px;background:var(--surface);border:1px solid var(--border);box-shadow:var(--elev-md);flex-direction:column;gap:6px}.sx-att-menu.open{display:flex}.sx-att-info{display:inline-flex;align-items:center;justify-content:center;flex:0 0 auto;width:22px;height:22px;border-radius:999px;font-size:14px;color:var(--text-muted);cursor:help}.sx-att-info:focus-visible{color:var(--text);background:color-mix(in srgb,var(--att-color) 14%,transparent)}@media(hover:hover)and (pointer:fine){.sx-att-info:hover{color:var(--text);background:color-mix(in srgb,var(--att-color) 14%,transparent)}}.sx-people{display:flex;flex-wrap:wrap;align-items:center;gap:8px;margin:8px 12px 0;padding:6px 10px;border-radius:12px;background:var(--surface-sunken);font-size:13px;position:relative}.sx-people-ico{color:var(--text-subtle);display:inline-flex}.sx-people-list{display:flex;flex-wrap:wrap;gap:6px;margin:0;padding:0;list-style:none}.sx-person{display:inline-flex;align-items:center;gap:6px;padding:2px 6px 2px 2px;border-radius:999px;background:var(--surface);border:1px solid var(--border)}.sx-person-avatar{width:24px;height:24px;border-radius:50%;display:inline-grid;place-items:center;color:#fff;font-size:10.5px;font-weight:700}.sx-person-name{font-weight:600}.sx-person-x,.sx-person-transfer{border:0;background:transparent;cursor:pointer;min-height:28px;min-width:28px;border-radius:999px;color:var(--text-muted);display:inline-grid;place-items:center}.sx-person-transfer{font-size:12px;padding:0 6px;color:var(--accent-text)}@media(hover:hover)and (pointer:fine){.sx-person-x:hover,.sx-person-transfer:hover{background:var(--fill-secondary)}}.sx-people-add{position:relative}.sx-people-picker{position:absolute;left:0;top:calc(100% + 6px);z-index:25;min-width:220px;max-height:260px;overflow:auto;margin:0;padding:6px;list-style:none;background:var(--surface);border:1px solid var(--border);border-radius:12px;box-shadow:var(--elev-md)}.sx-people-picker button{width:100%;display:flex;align-items:center;gap:8px;min-height:44px;padding:0 10px;border:0;border-radius:8px;background:transparent;cursor:pointer;text-align:left}@media(hover:hover)and (pointer:fine){.sx-people-picker button:hover{background:var(--fill-tertiary)}}.sx-people-hint{flex:1 1 100%;color:var(--text-muted)}.sx-messages{flex:1 1 auto;min-height:96px;overflow-y:auto;padding:16px 6%;margin-top:8px;background-color:var(--sx-chat-bg);background-image:var(--sx-chat-pattern);background-size:440px 440px;background-repeat:repeat;display:flex;flex-direction:column;gap:4px}.sx-load-more{display:flex;justify-content:center;margin-bottom:8px}.sx-daysep{display:flex;justify-content:center;margin:12px 0 8px}.sx-daysep span{font-size:13.5px;color:#54656f;background:var(--sx-in);border-radius:8px;padding:5px 12px;box-shadow:var(--sx-shadow)}.sx-msg{display:flex}.sx-msg.outgoing{justify-content:flex-end}.sx-msg.incoming+.sx-msg.outgoing,.sx-msg.outgoing+.sx-msg.incoming{margin-top:8px}.sx-bubble{max-width:65%;padding:6px 8px 4px 9px;border-radius:2px 8px 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